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Frequently Asked Questions
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What are the dimensions and weight of a Primo Print3D machine?The Primo Print3D machine is a 3D printer known for its advanced features. The dimensions are approximately 350 mm x 350 mm x 350 mm (13.8 inches x 13.8 inches x 13.8 inches). The weight is around 10 kg (22lbs).
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Can I print custom phone cases?With a variety of filament colors, phone models, designs and patterns, you can fully customize your phone case, creating a personalized, perfect fit each time.
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How fast can I design and print a phone case?Depending on the type of filament and phone case design, to fully customize and print a phone case with a Primo Print3D machine usually takes between 30 minutes to 60 minutes.
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What type of filament can I use in my Primo Print3D machine?We recommend using Primo Print3D PLA Ultra filament or Primo Print3D Flex for best results. Check out the Red Wolf Shop on our website to purchase filament for your 3D printer!
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What are the dimensions and weight of a Primo Protect screen cutting machine?Red Wolf Technology offers two Primo Protect screen cutting machines, the Micro machine and the Mk 1. The dimensions of the Micro machine are approximately 120 mm x 120 mm x 120 mm (4.7 inches x 4.7 inches x 4.7 inches). The weight is around 2 kg (4.4 lbs). The dimensions of the Mk 1 machine are approximately 330 mm x 330 mm x 330 mm (13 inches x 13 inches x 13 inches). The weight is around 9 kg (20 lbs).
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How fast can I cut and apply a screen protector?In about 2 minutes you can cut and apply your screen protector to your device. It’s quick and hassle-free.
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Is the machine easy to use?The Primo Protect screen cutting machines are known for being user friendly! Simply select the type of device screen you wish to cut, scan the barcode, and watch your screen be cut in 30 seconds! Fast, easy, and efficient!
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Do the screen protectors require a wet or dry install?Both! You can apply our Primo Defense screen protectors with a wet or dry install, allowing you do apply it quick and easy!
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How much protection do these screen protectors offer?Depending on the type of film, our screen protectors offer a 1-2 meter drop resistance, giving your device the protection it deserves!
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Will the application or removal process damage my screen?No. We have carefully designed our product, ensuring that the application and removal process are easy and user friendly.
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Will the polishing process damage my screen?No. We have carefully engineered the process to control heat, glass removal and planarization to ensure it doesn't do any damage.
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Does this make my screen weaker?No. In fact, this may even make your screen stronger! The minor pits, nicks and imperfections in your glass are weak points for cracks and breakage to start. We smooth them out leaving you with fewer places for cracks to begin.
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I’ve never seen this before, does anyone else polish glass?Generally speaking, glass polishing has been going on for hundreds of years. Long ago it was kind of secret art, handed down among artisans and craftsmen to make telescopes, microscopes and all kinds of precision equipment. Today, phone polishing happens a lot as well, however it is usually done with very large, very loud, very messy and sometimes... dangerous equipment. We're the first to bring this process to the masses in a compact, lightweight and digital platform: the Primo Polishing System™.
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How many times can I polish my device?As many times as you need. In our lab we've polished many devices hundreds of times. Since we are only interacting with the glass on an atomic level we don't remove any great amount of material.
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What are the dimensions and weight of the Primo Polish machine?Our machine will take up no more space than a printer in your business. The Primo Polish Machine is 17" wide x 15" deep x 12" tall (43.18cm x 38.1cm x 30.48cm). With a total weight of 21lbs (9.5kg). To learn more machine facts and to see it in your space click HERE.
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