Frequently Asked Questions

The Primo Print3D machine is a 3D printer known for its advanced features. The dimensions are approximately 350 mm x 350 mm x 350 mm (13.8 inches x 13.8 inches x 13.8 inches). The weight is around 10 kg (22lbs).

With a variety of filament colors, phone models, designs and patterns, you can fully customize your phone case, creating a personalized, perfect fit each time.

Depending on the type of filament and phone case design, to fully customize and print a phone case with a Primo Print3D machine usually takes between 30 minutes to 60 minutes.

We recommend using Primo Print3D PLA Ultra filament or Primo Print3D Flex for best results. Check out the Red Wolf Shop on our website to purchase filament for your 3D printer!

Red Wolf Technology offers two Primo Protect screen cutting machines, the Micro machine and the Mk 1. The dimensions of the Micro machine are approximately 120 mm x 120 mm x 120 mm (4.7 inches x 4.7 inches x 4.7 inches). The weight is around 2 kg (4.4 lbs). The dimensions of the Mk 1 machine are approximately 330 mm x 330 mm x 330 mm (13 inches x 13 inches x 13 inches). The weight is around 9 kg (20 lbs).

In about 2 minutes you can cut and apply your screen protector to your device. It’s quick and hassle-free.

The Primo Protect screen cutting machines are known for being user friendly! Simply select the type of device screen you wish to cut, scan the barcode, and watch your screen be cut in 30 seconds! Fast, easy, and efficient!

Both! You can apply our Primo Defense screen protectors with a wet or dry install, allowing you do apply it quick and easy!

Depending on the type of film, our screen protectors offer a 1-2 meter drop resistance, giving your device the protection it deserves!

No. We have carefully designed our product, ensuring that the application and removal process are easy and user friendly.

No. We have carefully engineered the process to control heat, glass removal and planarization to ensure it doesn't do any damage.

No. In fact, this may even make your screen stronger! The minor pits, nicks and imperfections in your glass are weak points for cracks and breakage to start. We smooth them out leaving you with fewer places for cracks to begin.

Generally speaking, glass polishing has been going on for hundreds of years. Long ago it was kind of secret art, handed down among artisans and craftsmen to make telescopes, microscopes and all kinds of precision equipment. Today, phone polishing happens a lot as well, however it is usually done with very large, very loud, very messy and sometimes... dangerous equipment. We're the first to bring this process to the masses in a compact, lightweight and digital platform: the Primo Polishing System™.

As many times as you need. In our lab we've polished many devices hundreds of times. Since we are only interacting with the glass on an atomic level we don't remove any great amount of material.

Our machine will take up no more space than a printer in your business. The Primo Polish Machine is 17" wide x 15" deep x 12" tall (43.18cm x 38.1cm x 30.48cm). With a total weight of 21lbs (9.5kg). To learn more machine facts and to see it in your space click HERE.